Holiday Shipping Deadlines
It is very important to us that all customers receive their holiday orders on time via the most economical shipping method. Therefore, we are making some changes to be sure that everyone gets the best service:
For standard shipping orders (not expedited), select UPS Ground as your shipping method and be aware that we may adjust your shipping carrier and use either UPS, FedEx, or Priority Mail to get your order to you before the holiday.
We will note on your receipt any refund that may have been given due to this change; you will not incur any extra expense. We do give refunds on MANY orders; if you see a credit to your payment method, it is likely a shipping credit.
Please check the box during checkout to let us know if you would like to get your order before Christmas; we will call you if we have any delivery concerns meeting your deadline.
UPS/FedEx NEXT DAY AIR Deadline for Thurssday, December 24th Delivery
Wednesday, December 23rd at 3:00 PM EST
UPS/FedEx 2 DAY AIR Deadline for Thursday, December 24th Delivery
Tuesday, December 22nd at 4:00 PM EST
UPS/FedEx 3 DAY SELECT Deadline for Thursday, December 24th Delivery
Monday, December 21st at 4:00 PM EST
Ground Deadlines for Wednesday, December 24th Delivery
According to UPS, FedEx, and Priority Mail, all orders placed within the deadlines below for Ground delivery should arrive on or before 12/24; however, the only services that are guaranteed are expedited services, like 3 Day Select, 2 Day Air and Next Day Air with either UPS or FedEx.
For most Ground orders under $70, which we may adjust to Priority Mail:
December 21st at 8:00 am EST, though we recomend December 18th at 4:00 PM EST.
For most Ground orders over $70, please reference the map below:
Purple Areas = December 17th at 10:00 AM EST
Green Areas = December 18th at 10:00 AM EST
Orange Areas = December 21st at 10:00 AM EST
Aqua Areas = December 22nd at 10:00 AM EST
Pink Areas = December 23rd at 10:00 AM EST
All orders ship from Ann Arbor, Michigan, and they must be placed and paid for by the deadline dates above in order to arrive by Christmas. We will be shipping out orders after these dates, and many of them may still arrive by Christmas; however, based on UPS holiday shipping guarantees, we can't make any promises unless you go with an expedited shipping method.
We would also like to explain about the "Availability" of products on our site. We make every effort to ship orders out as soon as possible, especially at this time of year. Starting in mid-December, we do make extra efforts to ship all orders the next business day for our customers. However, please remember that the "This item will ship in approximately 2-3 business days" note on the site means that your order should process and ship out from our warehouse within that timeframe; it does not mean that timeframe is the time-in-transit with the carrier.
DATES OUR STORE WILL BE CLOSED FOR THE HOLIDAYSWe will be closed for our Winter Holiday from December 24th - December 28th and from December 30th - January 4th. During those times time, we will try to offer phone and email support when possible. We appreciate your patience during this break as we spend time with our families after the holiday shipping rush. All orders placed during our first break will begin shipping on December 27th in the order they were placed; all orders placed during our second break will begin shipping on January 4th. After these dates we will begin our normal shipping schedule again.
We thank you for shopping with us!
May every holiday happiness be yours to enjoy!